Privacy Policy

Introduction

OCEL Middle East LLC ("OCEL", "we", "us") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly — such as your name, company, email address, phone number, and message content — when you submit a contact form, request a quote, place an order, subscribe to our newsletter, or create an account. We also collect basic technical information (such as browser type and pages visited) to keep the site secure and improve performance.

How We Use Your Information

We use your information to respond to enquiries, process orders and quotes, send order and account-related communications, and — where you have opted in — send marketing updates and newsletters. We do not sell your personal information to third parties.

Data Retention

We retain business records (such as orders, quotes, and invoices) for as long as required for accounting, tax, and legal purposes. Account information is retained while your account remains active.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You can unsubscribe from marketing emails at any time using the link included in every newsletter.

Contact

Questions about this policy can be sent to our team via the Contact page.

Changes to This Policy

We may update this policy from time to time. The version published on this page is always the current one.